AI-Powered Clarity Beyond the Shadows.

About Us

Obsidian Skys aims to be a leader in AI-driven customer success by leveraging advanced technology to seamlessly integrate organizations' FAQ pages with their existing ticketing systems. By doing so, we ensure customers receive the most accurate answers while also communicating in their preferred language.

Customer success is the backbone of every business. Whether you’re a small, single-feature platform or a large-scale enterprise like Google, questions will always arise—ranging from feature requests to potential bugs. While FAQ pages help customers find answers on their own, they are often not the first place people look. Many customers prefer to speak directly with a representative. Obsidian Skys bridges this gap by combining FAQ resources and support tickets into a single, intelligent point of contact, delivering precise information in the format your customers need.

Your current support tickets hold a wealth of valuable, expert-curated information. Our goal is to harness this high-quality data to enhance customer support, making responses more accurate, accessible, and effective. With Obsidian Skys, you can transform customer interactions, improve efficiency, and elevate the overall user experience.